Shopify order notifications on WhatsApp
🛒 New order #1052, $86
☀️ Good morning. 18 orders yesterday, $1,420. 📦 3 orders waiting to ship.
ship 1051 DHL 1234567890
🚚 Order 1051 marked shipped. Your customer gets the tracking link.
Why WhatsApp instead of email
Shopify's order emails land in an inbox you check a few times a day, mixed in with everything else. On WhatsApp you see a new order the moment it comes in, on the phone that's already in your hand.
Your team can get them too. A packer sees the orders they need to send without logging in to Shopify.
What you get
A message for each new order with its number and total. A morning summary of yesterday's orders and sales, and how many orders are still waiting to ship. An alert when orders haven't shipped.
Ask about any order in plain words, like “orders today” or “orders from last week”.
Ship orders from the chat
Send “ship”, the order number, the carrier and the tracking number. ChatMyStore marks the order shipped in Shopify, and your customer gets the tracking link.
Set it up in about 5 minutes
Install ChatMyStore from your Shopify admin, then send the short code it shows you on WhatsApp. Order alerts start straight away. There's no new app to download, and the first 3 days are free.
Questions
Do my customers get these messages?
No. Order alerts go only to you and your team. ChatMyStore never messages your customers.
Can my packer get order alerts without seeing sales numbers?
Yes. Invite them with the packer role. Each person sees only what their role allows.