ChatMyStore is currently under review by Shopify. Going live on the Shopify App Store in a few days.

How to install

Set up ChatMyStore in about 5 minutes. You don't need to be technical.

  1. Open your Shopify admin

    admin.shopify.com

    Log in as the store owner, or as staff with permission to add apps.

  2. Go to the Shopify App Store

    Settings→Apps→Shopify App Store

    Settings is at the bottom left of the menu. In some stores, Apps is called “Apps and sales channels”.

  3. Find ChatMyStore and tap Install

    Search “ChatMyStore”→Install

    Shopify shows what the app can see and change: orders, products, stock and discounts. Read it, then tap Install again to approve.

  4. Your 3-day free trial starts

    You get Growth features straight away. You don’t pick a plan or pay anything yet.

  5. Connect your WhatsApp

    Apps→ChatMyStore

    ChatMyStore opens with a short code. Send that code on WhatsApp from the number you want to use. That links your WhatsApp to your store. There’s no new app to download.

  6. Say hello and invite your team

    Ask anything, like “orders today” or “low stock”. To add staff, invite them from the chat and give each a role: manager, inventory staff, packer or viewer.

  7. Pick a plan before the trial ends

    Apps→ChatMyStore→Choose / Change plan

    Or send “plans” on WhatsApp. Shopify asks you to approve the charge, and it goes on your normal Shopify bill. See Pricing.

Uninstalling

In Shopify admin go to Settings → Apps → ChatMyStore → Uninstall. Charges stop straight away, and we delete your store’s data 48 hours later.

Stuck on a step? Contact us and we’ll help you set it up.